Accessibility Statement
Federal Way Dental Excellence is dedicated to providing services to patients, companions and visitors in a welcoming manner that respects, protects, and promotes patient rights.
Our team members will treat all patients, companions and visitors receiving services with equality in a welcoming manner that is free from discrimination based on age, race, color, creed, ethnicity, religion, nation origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state, or local law.
Our team will determine eligibility for and provide services, and other benefits to all patients, companions and visitors in a similar manner, without subjecting any individual to separate or different treatment on the basis of age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state, or local law.
Our team members will inform patients, companions and visitors of the availability of and make reasonable accommodation for disabled patients and patients with limited English proficiency consistent with federal and state requirements at no cost to the patient.
Our team members are prohibited from retaliating against any person who opposes, complains about, or reports discrimination, files a complaint, or cooperates in an investigation of discrimination or other proceeding under federal, state, or local anti-discrimination law.
If you feel you have not received proper assistance with your complaint, you may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health & Human Services
200 Independence Avenue, SW., Room 509F, HHH Building, Washington, D.C. 20201
1-844-883-6633, 844-883-6633 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
General
Federal Way Dental Excellence strives to ensure that its services are accessible to people with disabilities. Federal Way Dental Excellence has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.Accessibility on Federal Way Dental Excellence
Federal Way Dental Excellence makes available the Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Federal Way Dental Excellence to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).Enabling the Accessibility Menu
The Federal Way Dental Excellence accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.Disclaimer
Federal Way Dental Excellence continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.Despite our efforts to make all pages and content on Federal Way Dental Excellence fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on Federal Way Dental Excellence or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact our patient support as follows:Email: seatac.family.dental@gmail.com
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Frequently Asked Questions
For New Patients
What is the Healthy Teeth Club Membership?
The Healthy Teeth Club Membership is a dental savings plan that offers a variety of benefits, including 35% courtesy on dental implants and Invisalign® clear aligners, 20% courtesy on all crowns, bridges, implants, fillings, dentures, extractions, and teeth whitening, complimentary dental exams and cleanings, and access to exclusive member discounts.
What can I expect on my first visit to Federal Way Dental Excellence?
our first visit to our office will begin with a comprehensive dental exam. This exam will include a review of your medical history, a visual examination of your teeth and gums, and x-rays. We will also discuss your dental needs and create a personalized treatment plan.
What should I bring to my first visit?
Please bring your insurance card, a list of any medications you are taking, and a copy of your most recent dental records.
What if I have questions about my dental care?
Please don't hesitate to ask us any questions you have. We want you to feel comfortable and informed about your dental care.
What are your payment options?
We accept most major insurance plans, as well as cash, check, and credit cards. We also offer a variety of financing options to make dental care more affordable.
What are your hours of operation?
We are open Monday-Thursday from 8am to 5pm for the 1st and 3rd weeks, and Tuesday-Friday from 8am to 5pm for the 2nd and 4th weeks. We are closed on weekends and major holidays.
How can I schedule an appointment?
You can schedule an appointment by calling our office at (253) 838-1225. We also offer online scheduling through our website.
Dental Emergencies?
Disclaimer: We provide emergency dental care for patients who are experiencing severe pain or other dental problems that require immediate attention. However, we are not a hospital or urgent care center, and we cannot provide all types of emergency care. If you are experiencing a medical emergency, such as a heart attack or stroke, please call 911 or go to the nearest emergency room. Please be aware that we may not be able to see you immediately if we are already booked with other patients. In this case, we will refer you to another dental office that can see you sooner.
What is considered a dental emergency?
Dental emergencies can include severe toothaches, knocked-out teeth, chipped or fractured teeth, dental abscesses, gum infections, dental trauma, or any oral condition causing significant pain, discomfort, or bleeding that requires immediate attention.
Should I visit the emergency room for a dental emergency?
While the emergency room can provide initial care for certain dental emergencies, it is recommended to visit a dentist for dental-specific issues. Dentists have the expertise, equipment, and specialized knowledge to address dental emergencies effectively.
Can I schedule an emergency dental appointment at Federal Way Dental Excellence?
Yes, Federal Way Dental Excellence offers emergency dental appointments. We prioritize providing prompt care for dental emergencies and strive to accommodate same-day or next-day appointments whenever possible.
What should I do if my tooth gets knocked out?
If a tooth gets knocked out, handle it by the crown (avoid touching the root), rinse it gently with water if dirty, and try to place it back into the socket if possible. If not, keep it moist in milk or saliva and visit our dental office immediately for evaluation and potential re-implantation.
Disclaimer: Please note that the provided information above is based on general knowledge, and it's always recommended to consult with Dr. Michael Yeh, Dr. Ray Wong, or Dr. Michael Nguyen for personalized advice and recommendations regarding your specific dental needs and conditions. For any questions or concerns, please call our Federal Way office at (253) 838-1225.
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